Introduction

Lamp is the Admin Panel for your Genie(s).

In Lamp, you can configure your devices, send invoices, see your terminal and transaction data, Ask Genie AI, manage gratuity, and much more.

You can also use it as a virtual terminal to take payments on your computer.

Getting To Lamp

Every Genie Merchant has their own custom subdomain for Lamp, which will automatically be set up for you during your onboarding. It will be ready for you to access by the time your new terminals arrive!

Your subdomain will be your Merchant ID (MID) Number, followed by .summonthegenie.co.uk

For example: if your Merchant ID number is 12345678 , the web address for your Lamp would be:
12345678.summonthegenie.co.uk.

The format is always [midnumber].summonthegenie.co.uk.
 

Logging In

When you signed your Genie contract, you will have received a Welcome Email with a button that enables you to set a new password.

To locate the email, check your Inbox (and Spam folder!) for an email from: [email protected], which will have the link you need to set a password.

If you're unable to find it, check your deleted items, and contact your Payments Provider to get a new email sent out.