Taking a Card Payment on Genie

Taking Payments on Genie is easy...

From the Dashboard, select ‘Payments’

  • Select ‘Take Payment’
  • If you have ‘Servers’ enabled, select your server.
  • Enter the Payment amount
  • Select ‘Pay by card’
  • Enter a Reference, if you would like
  • Choose if and how you want to split the bill
  • Pay in Full – One Customer pays full amount
  • Equal Split – Split bill evenly amongst a set number of Customers
  • Custom Split – Each Customer’s payment total is defined manually.
  • (optional) If you have ‘Gratuity’ enabled, ask the customer if they would like to leave a tip:
  • If so, choose from a preset amount, or tap ‘Custom amount’
  • If not, tap the green Pay button.
  • Tap, swipe or insert the customer card, or select “CARD NOT PRESENT”
  • Follow the authorisation steps on screen to complete the transaction.
  • You’ll then see a screen where you can choose to email receipts to yourself and or the customer. Select ‘Skip’ if no email receipt is required.

 

Remember 🧠

All these optional steps can be toggled on/off from Genie or Lamp Settings