Taking a Card Payment on Genie
Taking Payments on Genie is easy...
From the Dashboard, select ‘Payments’
- Select ‘Take Payment’
- If you have ‘Servers’ enabled, select your server.
- Enter the Payment amount
- Select ‘Pay by card’
- Enter a Reference, if you would like
- Choose if and how you want to split the bill
- Pay in Full – One Customer pays full amount
- Equal Split – Split bill evenly amongst a set number of Customers
- Custom Split – Each Customer’s payment total is defined manually.
- (optional) If you have ‘Gratuity’ enabled, ask the customer if they would like to leave a tip:
- If so, choose from a preset amount, or tap ‘Custom amount’
- If not, tap the green Pay button.
- Tap, swipe or insert the customer card, or select “CARD NOT PRESENT”
- Follow the authorisation steps on screen to complete the transaction.
- You’ll then see a screen where you can choose to email receipts to yourself and or the customer. Select ‘Skip’ if no email receipt is required.
Remember 🧠
All these optional steps can be toggled on/off from Genie or Lamp Settings